IT Infrastructure & Support
Compute, surveillance, physical infrastructure and the service contract that keeps it all running — installed by the same team that builds the software running on top of it.
Most infrastructure was never designed. It accumulated — a server bought for a workload that has since changed, a switch added when someone needed a port, a camera fitted by a vendor who never spoke to whoever runs the network. It works, until the day it doesn’t, and then the first hour goes on establishing whose problem it is.
What we get called about:
The work here is usually less about buying new equipment than about making what is already there accountable.
Servers, endpoints and CCTV, sized for the workload rather than for the catalogue.
Surveillance is a network decision as much as a camera decision — bandwidth, storage and retention determine what the system can actually deliver, and they are usually settled after the cameras are bought. We design both together, which is the advantage of the network practice sitting in the same building.
Rack and tower deployments specified against the workload they will carry, not the one on the datasheet.
Shop-floor and office systems built, imaged and rolled out ready to work.
Surveillance designed alongside the network that carries it, with retention agreed before install.
Industrial PC tables, scanner mounts, workstations and stands, built to the line rather than adapted to it.
This is the part almost nobody else offers. A scanner mount that is 100mm from where the operator can comfortably reach gets worked around every shift for two years, and nobody logs it as a fault. We fabricate to the station — the height, the reach, the cable route, the fact that someone has to clean around it.
PC tables, scanner mounts and stands engineered for factory conditions and factory cleaning.
2U to 42U racks, structured cabling and terminations that a future engineer can follow.
Built to the line, at the height and reach the operator actually works at.
One contract covering IT and AIDC hardware together — because on your floor they are one system.
An AMC is worth exactly what its response looks like on a bad day. Ours runs through a ticketed portal so response is tracked rather than remembered, covers IT and AIDC equipment under the same agreement, and is delivered by field engineers based in the state rather than dispatched to it.
Comprehensive contracts covering IT and AIDC hardware together, including consumables where relevant.
Engineers operating across Tamil Nadu and Karnataka from four offices — Ramnad, Tirunelveli, Tuticorin, Chennai.
A support portal with tracked response and a record of what was promised, not a number that rings out.
The same four steps on every engagement, whatever its size.
What is actually installed, what it is running, what is still in warranty, and where the single points of failure sit. You get the inventory whether or not you engage us.
Target state sized against real workload, with capacity planning and a replacement schedule instead of replacement-on-failure.
Supplied, built, mounted, cabled and labelled — with asset records handed over as part of the job, not chased afterwards.
AMC with tracked response, on-site repair, warranty handling with the manufacturer, and an asset register kept current.
The asset inventory is yours at the end of the assessment, engaged or not. A great many plants genuinely do not have one.
Proof for this practice is better shown than written. A gallery of real builds — a rack with cables dressed and labelled, a fabricated PC table on a line, a scanner mount in use, a CCTV install, a cabling termination — belongs here. Six photographs and two-line captions. See the site README for the shot list.
Every solution we deliver comes with the hardware to run it. As authorised partners we source genuine, fully warranted equipment — quoted, delivered and supported by the same team that designed the system, so procurement never becomes the reason a project slips.
Where a requirement falls outside our four practices, we will still source it if we can support it — and tell you plainly when we can’t.
Partner authorisations and certificates: see About 2MB.
Choose the delivery model that fits the problem, not the other way round.
Defined scope and timeline. Best for a refresh, a new facility or a site build-out.
AMC with tracked response, covering IT and AIDC hardware under one agreement.
Targeted work — an infrastructure audit, a capacity review, or an asset register built from scratch.
Start with an audit. We document what is installed, what it is running, what is still in warranty and where the risk sits — and the inventory is yours either way.